Payment Policy

At Shed Oak, we aim to provide a secure and straightforward payment experience for all customers.

Accepted Payments

Payment must be made in full at checkout using one of the payment methods available on our website.

All transactions are processed securely through our authorised payment providers. Shed Oak does not directly store your full card details.

Bank Statement Descriptor

Payments made through our website may appear on your bank or card statement as:

THE SPORT SOCIETY

This is the payment descriptor associated with transactions processed for your Shed Oak order.

If you see THE SPORT SOCIETY on your statement after placing an order with us, it may relate to your purchase from Shed Oak.

If you are unsure about a transaction, please contact our support team before raising a payment dispute so we can help verify the order.

Payment Confirmation

Once payment has been successfully completed, you should receive an order confirmation by email.

If you believe you have been charged but have not received confirmation, please contact us with your full name, email address used at checkout, and payment details.

Refunds

Approved refunds will normally be returned to the original payment method used for the purchase.

Processing times may vary depending on your bank, card issuer, or payment provider.

Contact Us

Shed Oak
Email: support@shedoak.co.uk
Phone: +44 7828 732815

Support Hours: Monday to Friday, 9:00 AM – 6:00 PM

Company: SHE